![]() This mode is most useful when creating text effects or when repeatedly applying the same preset. Template mode allows you to use the Library Browser to create effects. You can add, remove, or change these settings files at any time. ![]() The KeyFrame Library is a collection of preset effects that is automatically installed on your system when you install Boris Red. The Boris Red Library Browser allows you to quickly preview and apply settings files from the KeyFrame Library, including settings files that you add or customize. You can now use the Library Browser in a special Template mode. This document also lists known problems and limitations.īoris Red 4 supports the Windows XP operating system.Ī minimum 1 GB of RAM is recommended to run Boris Red, 2 GB preferred.Īt least 512 MB of memory is recommended using Boris Red standalone. I also did a fresh uninstall of Cisco IP with Revo Uninstaller and then installed 8.6.6.1 so with a proper uninstall and reinstall the app is still crashing.This document describes hardware and software requirements and provides any special notes that are important for you to know. He is connected through ethernet all the time. the OS looks to be in good shape, no viruses, performance is great on it. Some hardware changes were done late last week.Īnd for a last note, the user with the app crashes, his machine is in very good condition in my opinion. And like i've mentioned the DSL line has been stable for 4 days running. If i understand things right, the applications among other things run on the DSL line which would include chrome and the cisco phones. For the 2 internet circuits we have here, one is comcast, the other is verizon. Apparently on the threads here there's also an 8.6.6.2 version but the few users reported no luck for that version too. I'm not sure if the cisco ip app and finesse are similar in any way in relation to what servers they use or what ports they use.Īlso, for the user having the cisco app crashing, i had updated him to version 8.6.6.1 ES which apparently made windows 10 compatibility better but no luck for it. So in my opinion which i've shared with the analysts for the network, i believe it's a VOIP issue or config issue. A manager i've talked with says getting booted off of finesse is "uncommmon, but still happens". I don't believe physical cabling is the problem here. I am thinking it is the VOIP side of the network but the analysts need details which some users will be logging information for me so i can give them those details. Here we have 2 internet circuits, one for general internet and one for applications, etc. Bandwidth wise, everything looks good even when the cisco crashes of finesse issues happens. Here i've done extensive research on the data side of the network here with help from the network team and we can't find what causes that problem. ![]() However the finesse drop has been happening to him and other users no matter what OS they have, whether it be Windows 7 or 10. Once that upgrade was done is when his app started crashing i believe. I had to update him to version 1803 for another application to work properly here. I believe he was on W10 version 1607 or 1703 before. For the cisco app crashing i originally looked on here months back and found that there were windows 10 compatibility issues. He reboots his machine to get things back working. There is one rare case where i have a user where his cisco ip softphone will crash on him and then his finesse gets booted out. ![]() Finesse seems to have more than one issue for each user who uses it but the main issue is people are randomly getting booted off the finesse server and are having to sign back into it. I started here in late may and have heard of finesses issues ever since i've been here. I've got a very interesting situation going on at my workplace.
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